Privacy Policy
Last updated: 20 July 2026
This Privacy Policy explains how in:know collects, uses and protects personal data through this website, available at https://inknow.pt/.
We are committed to protecting the privacy of visitors, contacts, clients, partners and other users of this website, in accordance with the General Data Protection Regulation — Regulation (EU) 2016/679 — and applicable Portuguese data protection legislation, including Law no. 58/2019.
1. Data controller
The data controller responsible for the processing of personal data collected through this website is:
inknow solutions, lda
Trading name: in:know
Registered office: Rua Adriano Correia de Oliveira, 4, 1600-312 Lisboa, Portugal
Tax identification number: PT513497676
Email: inknow.solutions@gmail.com
Website: https://inknow.pt/
For any question related to privacy or personal data protection, you may contact us through the email address above.
2. Personal data we collect
This website may collect personal data in the following situations:
When you use the contact form, we may collect your name, email address, subject and message content.
When you contact us directly by email, telephone, LinkedIn or another communication channel, we may process the data you voluntarily provide, including your name, contact details, organisation and the content of the communication.
When you visit the website, technical data may be collected automatically by the hosting provider or website infrastructure, such as IP address, browser type, device information, date and time of access, pages visited and technical logs required for security and operation.
If analytics, cookies or embedded third-party tools are used, additional information may be collected depending on your cookie choices and browser settings.
We do not intentionally collect special categories of personal data through this website, such as health data, political opinions, religious beliefs or other sensitive information. Please do not include sensitive personal data in the contact form unless strictly necessary.
3. Purposes of processing
We process personal data for the following purposes:
To respond to contact requests submitted through the website.
To manage enquiries, proposals, partnerships, projects, services or collaboration opportunities.
To maintain professional communication with clients, potential clients, partners and other stakeholders.
To manage the technical operation, security and maintenance of the website.
To comply with legal obligations applicable to the company.
To protect our legitimate interests, including prevention of misuse, fraud, spam, security incidents or legal claims.
We do not sell personal data.
4. Legal basis for processing
Depending on the situation, personal data may be processed on one or more of the following legal bases:
Consent, when you voluntarily submit information through the contact form or accept optional cookies.
Pre-contractual or contractual steps, when the communication relates to a potential service, proposal, project, partnership or agreement.
Legitimate interest, when processing is necessary to manage professional communications, protect the website, respond to enquiries or maintain business relationships, provided that such interests do not override your rights and freedoms.
Legal obligation, when processing is required to comply with applicable law.
The GDPR requires that people be informed, among other elements, about the identity of the controller, processing purposes, legal basis and retention periods.
5. Contact form
When you submit the contact form, the data you provide is used only to analyse and respond to your message.
The data submitted through the form may be sent by email to in:know and may be stored in the website system, email account, hosting infrastructure or backup systems for operational and security purposes.
You should only submit information that is relevant to your request.
6. Cookies and similar technologies
This website may use cookies or similar technologies to ensure proper operation, improve user experience, analyse website usage or support embedded third-party services.
Cookies may be:
Strictly necessary cookies, required for the website to function properly.
Preference cookies, used to remember user settings.
Analytics cookies, used to understand how visitors use the website.
Third-party cookies, which may be set by external services embedded in the website, such as maps, videos, social media links or analytics tools.
Where required by law, non-essential cookies will only be used after your consent.
You can manage or disable cookies through your browser settings. Disabling some cookies may affect the operation of the website.
If the website uses analytics tools, embedded videos, Google Maps, reCAPTCHA, LinkedIn widgets or similar third-party services, their own privacy and cookie policies may also apply.
7. Third-party services
This website may include links to external websites, including LinkedIn or other partner, project or institutional pages.
When you click an external link, you leave this website. in:know is not responsible for the privacy practices, content or security of third-party websites.
The website may also rely on technical service providers, such as hosting providers, email services, security tools, website plugins or analytics tools. These providers may process data only to the extent necessary to provide their services and, where applicable, under contractual obligations.
8. Data retention
Personal data is kept only for as long as necessary for the purposes for which it was collected.
Contact form messages and related communications may be kept for the time necessary to respond to the request and manage the resulting professional relationship.
Data related to proposals, projects, contracts, invoices or legal obligations may be retained for the legally required period.
Technical logs may be retained for a limited period for security, maintenance and fraud-prevention purposes.
When personal data is no longer necessary, it will be deleted, anonymised or securely archived, unless further retention is required by law or necessary to protect legal rights.
9. Data sharing
Personal data may be shared only when necessary and appropriate, including with:
Website hosting providers.
Email and communication service providers.
IT maintenance, security or technical support providers.
Legal, accounting or administrative advisors, where required.
Public authorities, when legally required.
We do not sell, rent or commercially disclose personal data to third parties.
10. International transfers
As far as possible, personal data is processed within the European Economic Area.
If any service provider processes data outside the European Economic Area, appropriate safeguards will be used where required by the GDPR, such as adequacy decisions, standard contractual clauses or equivalent mechanisms.
11. Security
We adopt reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, email system or internet transmission is completely secure. Users should avoid sending confidential or sensitive information through the contact form unless necessary.
12. Your rights
Under the GDPR, you may have the following rights regarding your personal data:
Right of access.
Right to rectification.
Right to erasure.
Right to restriction of processing.
Right to data portability, where applicable.
Right to object to processing, where applicable.
Right to withdraw consent, where processing is based on consent.
Right to lodge a complaint with a supervisory authority.
The CNPD explains that data protection rights should be exercised with the data controller, preferably through the channel indicated in the privacy policy.
To exercise your rights, contact us at:
inknow.solutions@gmail.com
We may ask for information necessary to confirm your identity before responding to the request.
13. Complaints
If you believe that your personal data has not been processed lawfully, you have the right to submit a complaint to the Portuguese supervisory authority:
Comissão Nacional de Proteção de Dados — CNPD
Website: www.cnpd.pt
CNPD is the Portuguese authority responsible for supervising compliance with the GDPR and national data protection legislation.
14. Children’s data
This website is not directed at children and does not intentionally collect personal data from minors.
If we become aware that personal data from a minor has been collected without appropriate consent or legal basis, we will take reasonable steps to delete it.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
The updated version will be published on this page with the corresponding date of revision.